Privacy Policy

1. About This Policy

Netherite Realms respects your privacy. This Privacy Policy applies to information handled by Netherite Realms through this website and related website services.

Some features, including store checkout and payment processing, are provided by third parties that maintain their own privacy policies. Those services are described below where applicable.

2. Information We May Collect

Depending on how you use the website, we may process information such as:

• Minecraft account information, including a Minecraft username, UUID, or other public game-account information used to identify a player.
• Store and session information, such as the Minecraft username associated with a cart, cart contents, basket identifiers, and checkout-session information needed to operate the store.
• Contact information and the contents of messages you voluntarily submit through our contact or support features.
• Technical information that may be recorded by our web server or hosting infrastructure, such as IP address, browser or device information, requested pages, timestamps, and diagnostic or security logs.

Please do not submit sensitive personal information through our website or support channels unless it is reasonably necessary for us to assist you.

3. Store Provider and Payment Information

Purchases made through the Netherite Realms Store are currently processed by Tebex Limited, which acts as the merchant of record for transactions it processes. Throughout this Privacy Policy, Tebex Limited is referred to as the “Store Provider.”

Information entered during checkout, including payment, billing, transaction, and related customer information, may be collected and processed directly by the Store Provider and its payment partners under their own policies.

Netherite Realms does not intentionally collect or store your full payment-card number through this website. Payment credentials are submitted through the Store Provider's checkout systems.

Store Provider Privacy Policy Store Provider Terms & Conditions

4. How We Use Information

We may use information handled through the website to:

• Operate, maintain, secure, and troubleshoot the website and game server.
• Associate store activity and delivered benefits with the correct Minecraft account.
• Respond to questions, support requests, and reports.
• Prevent or investigate fraud, abuse, exploits, and security incidents.
• Maintain operational records reasonably necessary to run Netherite Realms.
• Comply with applicable legal obligations.

Netherite Realms does not sell your personal information.

5. Cookies and Sessions

The website may use cookies, server-side sessions, browser storage, or similar technologies that are necessary to provide features such as shopping carts, security protections, preferences, and normal website functionality.

The Store Provider and other third-party services may use their own cookies or similar technologies when you interact with their services. Their use of those technologies is governed by their respective privacy policies.

6. When Information May Be Shared

We may share limited information with service providers when reasonably necessary to operate Netherite Realms, including website hosting, infrastructure, security, support, and store services.

We may also disclose information when required by law or when reasonably necessary to protect Netherite Realms, our users, or others from fraud, abuse, security threats, or unlawful activity.

7. Data Retention

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including operation of the website and server, customer support, security, fraud prevention, dispute handling, and applicable legal requirements.

Retention periods used by third-party services are controlled by those services under their own policies.

8. Data Security

We use reasonable technical and administrative measures intended to protect information handled through our website. No internet service or method of electronic storage can be guaranteed to be completely secure.

9. Children and Minors

Netherite Realms does not use this website to intentionally solicit sensitive personal information from children. Purchases are subject to the age requirements and other conditions established by the Store Provider.

If a parent or guardian believes that a child has submitted personal information through our website inappropriately, please contact us so the matter can be reviewed.

10. Your Privacy Choices and Rights

Depending on where you live, applicable law may provide rights concerning personal information associated with you, which may include requesting access, correction, deletion, or other restrictions on processing.

Requests concerning information held directly by Netherite Realms can be submitted through our Contact page. Requests concerning information held by the Store Provider should be directed to the Store Provider.

11. Third-Party Links and Services

Our website may link to or integrate with third-party websites and services. Netherite Realms does not control the privacy practices of those third parties. We encourage you to review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy when our website, services, providers, or legal obligations change. The “Last updated” date at the top of this page identifies the current version.